Privacy Policy

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from Hugrey.in (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically gather information about your device, such as your web browser, IP address, time zone, and some cookies on your device. As you browse, we collect data about individual web pages or products you view, referring websites or search terms, and how you interact with the Site. This is referred to as “Device Information.”

Device Information Collection Methods:

Cookies: Small data files stored on your device or computer, often with an anonymous unique identifier. For details, visit allaboutcookies.org.
Log Files: Tracks actions on the Site, collecting data like IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
Web Beacons, Tags, Pixels: Electronic files recording how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase, we collect details including your name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number, referred to as “Order Information.”

When we mention “Personal Information” in this policy, it refers to both Device and Order Information.

2. How We Use Your Personal Information

We use Order Information primarily to fulfill orders placed through the Site (processing payment, arranging shipping, and providing invoices or order confirmations). Additionally, Order Information helps us:

Communicate with you.
Screen for potential risk or fraud.
Provide information or advertising related to our products or services, in line with your preferences.
Device Information helps us screen for risk and fraud (especially your IP address) and to improve and optimize our Site through analytics, including tracking how customers navigate and interact with the Site, and assessing marketing campaign success.

3. Sharing Your Personal Information

We share your information with third parties to support the uses mentioned above. For example, we use Google Analytics to understand how customers use our Site. Learn how Google uses your data here: Google Privacy, and opt-out here: Google Opt-Out.

In some cases, we may also share information to comply with legal requirements, respond to subpoenas, search warrants, or lawful requests.

4. Behavioral Advertising

We use your Personal Information to deliver targeted advertisements or marketing we think may interest you. For more information, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted ads here:

Facebook: Ad Preferences
Google: Google Ad Settings
Bing: Personalized Ads
For additional opt-out options, visit the Digital Advertising Alliance’s portal: DAA Opt-Out.

5. Do Not Track

We do not change our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

6. Your Rights

If you are a European resident, you have the right to access, update, or delete the personal information we hold about you. To exercise these rights, please contact us via the information below.

If you are in Europe, please note that we process your information to fulfill contracts (e.g., for orders) or pursue legitimate business interests. Your information may also be transferred outside Europe, including to Canada and the U.S.

7. Data Retention

We keep your Order Information for our records unless you request its deletion.

8. Account Deletion

For account deletions, follow these steps:

Log in to your account.
Scroll to the bottom of the page.
Click “Request Account Deletion” or complete the Account Deletion Form.
Accounts will be deleted within 7 working days, with email confirmation. For questions, call +91 9738699699 (Monday to Friday, 10:00 AM to 6:00 PM).

9. Changes to This Policy

This policy may be updated periodically to reflect changes in our practices or legal requirements..

Contact Us

For more information about our privacy practices, questions, or complaints, contact us at:

Email: support@hugrey.com
Mail:  Hugrey
[Re: Privacy Compliance Officer]
No.40-1, Kasturi Nagar, Sundarapuram
Coimbatore – 641024