Terms And Conditions

Welcome to Hugrey! These Terms and Conditions (“Terms”) govern your use of our website (Hugrey.in) and services. By accessing or using the Site, you agree to these Terms. If you do not agree, please discontinue use of our services.

1. General Terms

• Eligibility: By using this Site, you confirm that you are at least 18 years old or have parental consent if under 18.
• Modification: We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Please check this page periodically.

2. Account Registration

• Accuracy of Information: When creating an account, you agree to provide accurate, complete, and updated information.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and are responsible for all activities under your account.
• Account Deletion: To delete your account, please follow the steps on the Site or email support@hugrey.com.

3. Product Information and Pricing

• Accuracy: While we strive to ensure that all product descriptions, images, and prices are accurate, errors may occur. Hugrey reserves the right to correct inaccuracies and update information.
• Price Changes: Prices and availability of products are subject to change without notice. Hugrey reserves the right to modify or discontinue products at any time.

4. Order and Payment Terms

• Order Acceptance: Hugrey reserves the right to refuse or cancel any order. In the event of a canceled order, any payments made will be fully refunded.
• Payment: We accept various payment methods, including credit/debit cards, UPI, and bank transfers. All payments must be received before the dispatch of items.
• Shipping and Delivery: We strive to deliver within the estimated delivery times. However, delivery times are not guaranteed. Shipping costs and policies are displayed during checkout.

5. Return, Refund, and Exchange Policies

• For information regarding returns, refunds, exchanges, and cancellations, please refer to our Return and Refund Policy available on the Site.

6. Intellectual Property

• Ownership: All content on the Site, including text, images, logos, and graphics, is the property of Hugrey and protected by applicable copyright, trademark, and other laws.
• Restrictions: You agree not to reproduce, modify, distribute, or exploit any of our content without prior written consent.

7. Privacy Policy

• Hugrey values your privacy. Please refer to our Privacy Policy to understand how we collect, use, and disclose information that we receive from users.

8. Prohibited Uses

You agree not to use the Site:

• For any unlawful purpose.
• To transmit any malicious code or virus.
• To collect or track others’ personal information without their consent.
• To spam, phish, or otherwise exploit our services for any inappropriate purpose.

9. Third-Party Links and Services

• Our Site may include links to third-party websites or services. These links are provided for convenience, and Hugrey is not responsible for the content, accuracy, or opinions on these sites. Accessing third-party sites is at your own risk.

10. Limitation of Liability

• General: Hugrey is not liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use the Site or its services.
• Product Liability: Hugrey’s liability for any defective product is limited to replacement, repair, or refund of the purchase price.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of the Site shall be resolved in the courts of Coimbatore, India.

12. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

• Email: support@hugrey.com
• Phone: +91 9738699699 (Monday to Friday, 10:00 AM to 6:00 PM)
• Address: No.40-1, Kasturi Nagar, Sundarapuram, Coimbatore – 641024, India

By using our Site and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.